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10.25 Interviews
An interview is a systematic approach designed to elicit business analysis information from a person or group of people by talking to the interviewee(s), asking relevant questions, and
10.26 Item Tracking
Item tracking is used to capture and assign responsibility for issues and stakeholder concerns that pose an impact to the solution.
10.27 Lessons Learned
The purpose of the lessons learned process is to compile and document successes, opportunities for improvement, failures, and recommendations for improving the performance of future projects or
10.29 Mind Mapping
Mind mapping is a form of note taking that captures thoughts, ideas, and information in a non-linear diagram.
A Model for Good Analysis - BACCM™
The six core concepts highlighted in the definition of business analysis — Change, Need, Solution, Value, Stakeholder, and Context — form a powerful model for effective business analysis, the
The Way to Think About Business Analysis
Business analysis work enables changes to the organization. Specific ways of thinking, including maintaining an open mind, help guide the work to be done.
Managing the Delivery of Business Analysis
Organized delivery of business analysis services allows an organization to establish standards of practice that best work in their context. Business analysis can be managed within an organization
Glossary
How do I? BABOK® Guide Glossary | IIBA® Glossary BABOK® Guide Glossary | IIBA® Acceptance criteria Acceptance test driven development Actor (business analysis) Adaptive approach
Scenarios
Stories about business analysis practitioners for business analysis practitioners.
3.2  Plan Stakeholder Engagement
The purpose of Plan Stakeholder Engagement is to plan an approach for establishing and maintaining effective working relationships with the stakeholders.